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How to unlock iPhone 12 when it says unavailable

Don't panic when you forgot passcode and got your iPhone unavailable. Here's how to regain the access to your iPhone 12 / 12 Pro / 12 mini after getting locked out.

face Jasmin Woods Updated on Jul 27, 2022 4:22 PM

What to know before unlocking:

  • If your iPhone 12 is getting an iPhone Unavailable error, resetting it to the factory settings will help you to fix the issue when you forgot the screen passcode.
  • You can tap the Erase iPhone option on the unavailable screen and use your Apple ID and password to reset your device if your phone doesn't lock you out completely.
  • You can also unlock your unavailable iPhone by doing a system restore using iTunes / Finder, or totally erase it through iCloud Find My option if your phone has Find My enabled.
  • Another option to erase iPhone without passcode is to use iPhone Unlocker, which is easy to use and quick to unlock especially when your iPhone refuses to accept any passcode.

Bypass screen passcode to unlock unavailable iPhone 12 in various ways.

We've all forgotten passcode at some point. For e-accounts, you only need to make a few clicks, and use your related email to reset the password. But what if you forgot the passcode to access your iPhone 12? After entering incorrect passcode too many times, your iPhone 12 will lock you out and display an 'iPhone Unavailable' or 'Security Lockout' alert on the screen.

But luckily, you won't be locked out permanently. There are a few different methods you can use to unlock your unavailable iPhone 12, iPhone 12 Pro, or iPhone 12 mini.

Why iPhone 12 is unavailable and how to fix it?

When you forgot your screen passcode, you will try and retry the passcode you thought was correct to access your iPhone. If you keep entering wrong passcode too many times, your iOS device will automatically lock itself for security.

After five attempts, your iPhone will refuse to unlock and that's where the 'iPhone Unavailable, try again in 1 minute' message shows up on the lock screen. The more you fail, the longer you'll need to wait. It usually starts from 1 minute, and next 5 minutes, then 15 minutes, 1 hour. And if you're unable to unlock your iPhone 12 at the tenth attempt, there's no more try again option for you.

If that's what you're experiencing right now, don't panic. You still have the chance to regain the access by erasing and resetting your iPhone to factory settings. To do that, you can use your Apple account that you used to set up the locked iPhone. Or if your iPhone has enabled Find My, you'll be able to erase the unavailable screen wirelessly and remotely. Besides, restoring your iOS device from iTunes / Finder is also a good way to remove the iPhone Unavailable alert.

If none of them work, there's still another option to unlock your unavailable iPhone 12 without passcode. That is to use the iPhone Unlocker, an excellent tool for wiping passcode as well as erasing the unavailable screen on any locked iOS devices.

Use Apple ID to reset unavailable iPhone 12

If your iPhone 12 is running iOS 15.2 or later, and also has the Internet connection, then using your Apple ID and the password will be the quickest way to unlock your unavailable iPhone 12. The key here is that you need to sign out of your Apple ID on the locked device so you can erase and reset it to the factory settings.

After entering the wrong password eight times, you'll be given an Erase iPhone option on the unavailable black screen when your iPhone says iPhone Unavailable, try again in 15 minutes.

So here, tap the Erase iPhone option from the lock screen. Then the Erase All Content & Settings screen will appear. You'll be asked if you want to reset your iPhone to get the access back. To erase the unavailable lock screen, tap Erase iPhone again.

Now, for the resetting process to begin, it will need your password to your Apple ID. This is to ensure that this operation is performed by the owner himself. And you will log out of your Apple account when the erasing process starts.

Erase iPhone option is at the bottom of the unavailable screen on iPhone with iOS 15.2 or higher.

When the loading bar finishes, your unavailable iPhone 12 will be unlocked. After that, you'll follow the onscreen prompts and set it up again. Meanwhile, you'll have the option to restore your data from a recent backup or download your personal data that you've kept in your iCloud.

Use iPhone Unlocker to unlock iPhone 12

So what if the Erase iPhone option doesn't show up on iPhone Unavailable screen? No worries. No matter what iOS version you have on your locked iPhone 12, it will be very simple to erase the unavailable screen using the iPhone Unlocker, which can bypass and remove the screen passcode on any locked iOS devices within minutes.

By connecting your locked iPhone 12 with your computer, it runs a firmware to wipe all passcode or unavailable alert on the lock screen in just a few clicks. To do that, you will need to use your computer and a suitable USB cable. When it's all done, your iPhone 12 will be taken back to the startup screen just like a brand new one. You can set it up again after regaining the access.

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for Windows | for MacOS

Install iPhone Unlocker on your Mac or Windows PC and open it up.

Once launched, select the Wipe Passcode from the main interface. And click Start to continue.

Remove the passcode, Apple ID or screen time on iOS devices.

Plug the unavailable iPhone 12 into your computer. And follow the onscreen steps to place it into Recovery Mode:

  • Connect your iPhone 12. Press the Volume down and Side button simultaneously till the power off slider appears. Drag it to shut down your iOS device.
  • Do a quick press on Volume up button, then Volume down button. Then hold the Side button for a while. Don't release the button before you see a cable and a computer icon come up on your iPhone screen.

When connected, you'll be asked to confirm your device information before unlocking.

Connect unavailable iPhone in its Recovery Mode and confirm.

Hit the Start button if the information is right. Let it download the firmware package for your iPhone. It may take a few minutes depending on the speed of your network.

Let it download the firmware to reset unavailable iPhone 12.

When it's all prepared, enter '0000' to confirm unlocking. And before you do that, make sure you've read the notice carefully. Removing the unavailable lock screen on your iPhone 12 will erase all your data and update your iOS to the latest version.

Confirm and start the unlocking process to erase the lock screen.

After the unlock confirmation, the unlocking process will start on your unavailable iPhone 12. Your iPhone will restart when it's unlocked successfully. Make sure not to disconnect your phone before the processing bar reaches the end.

The unavailable iPhone will be fixed after the reset.

When the Hello screen shows up on your iPhone 12, swipe it up and go through the setup process. You can restore your data from a recent backup from your iCloud or from anywhere you've synced your iPhone lately.

Recovery Mode to restore locked iPhone 12 with iTunes / Finder

If your iPhone 12 is stuck on the unavailable black screen, you can also place your locked iPhone into Recovery Mode to make the resetting process happen. And the easiest way to do that is to use the official tool iTunes or Finder. For this to work, you'll also need to use your computer and a suitable lightning or USB cable.

First, run iTunes or Finder on your computer. If you're using a Mac with macOS 10.15 and later, open Finder. If your computer is based on Windows or the macOS 10.14 and earlier, use iTunes.

Next, place your iPhone into Recovery Mode. Here, the process of getting into Recovery Mode will depend on the kind of iPhone you're using. For iPhone 12, 12 Pro, 12 mini, turn it off first. Then press and hold the Side button while connecting it with your computer. Remember not to release it until the Recovery Mode screen shows up on your iPhone.

Put the locked iPhone into Recovery Mode so it can be recognized.

With your iPhone in Recovery Mode, the iTunes / Finder will detect your iOS device automatically. A popup box will be on the screen asking you whether to Restore or Update your iPhone. To remove the unavailable lock screen, you'll need to select the Restore option here.

Select the Restore option to reset the unavailable iPhone to factory settings.

Confirm the Restore option, and let iTunes / Finder erase and reset your locked iPhone to factory settings. After the progress bar finishes on your iPhone screen, the iPhone Unavailable / Security Lockout alert will be removed and you can set up your iOS device from the startup screen.

Note: Do not unplug your device before the loading bar finishes. Your Apple device will restart itself when everything is done.

Erase unavailable iPhone 12 remotely if iCloud Find My is enabled

If you cannot find the Erase iPhone option on the iPhone Unavailable black screen, there's another way for you to reach the Erase iPhone option - the Find My from iCloud. It is an optional iOS feature that enables users to locate a lost Apple device, or erase and reset a locked iPhone or iPad remotely using the owner's Apple ID and the password.

If you have the Find My turned on before your iPhone got unavailable, you'll be given the option to reset your unavailable device by logging into your iCloud account. Since you're locked out of your iPhone right now, you'll need another device to sign in.

So, firstly, open a browser and input icloud.com. This will bring you to the iCloud login page.

Sign in to your iCloud account and reset your iPhone wirelessly.

Then enter your Apple ID and the password as required. Make sure it's same one you used to set up your unavailable iPhone.

Once you got in, select the Find My option. You'll see a map appear. And all your Find My enabled devices are marked on this map now.

To erase and reset the specific device, select All Devices / My Devices at the top. Then choose the unavailable one. Here, you'll finally reach the Erase iPhone option. So select Erase iPhone or click the rubbish button. And follow the onscreen instruction to make the verification to reset the locked iOS device, after which you should see the progress bar on your iPhone black screen.

Select the Erase iPhone option so the locked device will be reset.

In this way, you can easily erase the unavailable lock screen on your iPhone remotely. When the Hello flashes again, you can get into your iPhone and use it after the setup.

Tips: You can enable the Find My option by going to Settings > User's name > Find my iPhone. And toggle on the Find My iPhone option so you can locate and erase your phone remotely.

Enable Find My iPhone option on your iOS device.

After unlocking the unavailable iPhone 12

Any method we've mentioned above is an effective way of regaining access to your unavailable iPhone when you forgot the screen passcode. And here's something you should know after the unavailable screen is removed from your iPhone.

Set it up and restore your data from backup

After the reset, your iPhone 12 will be taken back to the startup screen, just like a fresh device. You can set it up again from the Hello screen. And to avoid data loss, you can restore your personal data from a current backup if you've backed up your device recently.

Create a new screen passcode for your iPhone 12

The iPhone Unavailable black screen is pretty annoying. You will never want to experience it again. To prevent that from happening, it would be good idea to create a new lock screen passcode that is easy for you to remember but difficult for others to guess.

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